Insurance & Collision Workflows
Insurance jobs get the claim fields, photos, and supplement discipline adjusters expect—without treating walk-ins like a claims desk.
The problem
Insurance jobs demand more proof, more timing discipline, and more coordination—generic shop tools treat collision like an afterthought.
How BayOps helps
Document hidden damage before you move it, submit supplements before unauthorized extra work, track status in the open, and keep everything linked to the original estimate.
What you get
Practical outcomes your shop can feel in the first month.
Documentation that moves supplements faster
Clear photos and labelled evidence give adjusters what they need to say yes—vague requests that ask them to “take your word for it” sit in the queue longer.
Fewer status gaps
Stages like awaiting supplement approval live on the job board so reception can answer customer calls honestly without tracking down the estimator.
Capabilities
- Insurance-aware customer profiles and job shapes
- Supplement tracking with draft, submitted, approved, and denied statuses
- Photo evidence linked to specific repair stages
- Controlled sharing for sensitive documents on the file
See it with your workflow
Tell us about your bays and carriers—we will tailor the walkthrough.